Our Voice Solutions
We provide comprehensive voice support services to enhance your customer experience and drive sales.
Customer Support
24/7 multilingual customer service representatives trained to handle inquiries, resolve issues, and provide technical support.
Outbound Sales
Professional sales teams that generate leads, qualify prospects, and close deals to grow your business.
Live Chat Support
Real-time chat assistance for your website visitors, providing instant responses and converting inquiries into sales.
Our Locations
With talent across multiple regions, we provide seamless support in various time zones and languages.
Asia Pacific
Philippines, India, Malaysia
English, Hindi, Tagalog, Tamil
Eastern Europe
Ukraine, Romania, Poland
English, Ukrainian, Romanian, Polish
Latin America
Mexico, Colombia, Argentina
English, Spanish, Portuguese
Africa
South Africa, Kenya, Nigeria
English, Swahili, Zulu, Yoruba
Our Credentials
We maintain the highest standards through certifications and partnerships with leading organizations
e-ISO
International Standardization Organization at Egypt
ICMI
International Customer Management Institute
CICSP
Certified International Customer Service Professional
CRM
Customer Relationship Management
EQO
Egyptian Quality Organization
BU-EDU
Benha University
STEM
Science, Technology, Engineering, and Mathematics
And More
Additional industry certifications and partnerships
Why Choose Us
Our international team delivers exceptional service while helping you optimize operational costs.
Cost Efficiency
Reduce operational expenses while maintaining high-quality service through our global talent network.
Skilled Professionals
Our team members are carefully selected for their English proficiency, communication skills, and industry knowledge.
Scalable Solutions
Easily scale your support team up or down based on seasonal demands or business growth.
24/7 Availability
Our global team provides round-the-clock coverage, ensuring your customers always receive timely assistance.
What Our Clients Say
Hear from businesses that have transformed their customer service with our solutions.
"Since partnering with OktaCRM, our customer satisfaction scores have increased by 35% while reducing our support costs by nearly 40%. Their team is professional, responsive, and truly feels like an extension of our company."
Sarah Johnson
Customer Service Director, TechSolutions Inc.
"Our sales team was struggling to keep up with leads. OktaCRM provided us with skilled sales professionals who understood our product and could effectively communicate its value. Our conversion rates have doubled in just three months."
Michael Rodriguez
VP of Sales, GrowthMarket LLC
Ready to optimize your customer service?
Contact us today to discuss how our voice services can help your business grow while optimizing costs.