OktaCRM

Our Voice Services

Comprehensive voice support solutions tailored to your business needs

Customer Support

Our customer support services provide 24/7 assistance to your customers, handling inquiries, resolving issues, and ensuring satisfaction. Our representatives are trained in your products and services to deliver knowledgeable and efficient support.

  • Technical troubleshooting
  • Order processing and tracking
  • Account management
  • Product information and guidance
OktaCRM customer support team providing assistance to clients
OktaCRM outbound sales team engaging with potential clients

Outbound Sales

Our outbound sales teams are trained to represent your brand professionally while generating leads and closing deals. We focus on building relationships and delivering results that grow your business.

  • Lead generation and qualification
  • Cold calling and appointment setting
  • Product demonstrations
  • Sales follow-up and closing

Live Chat Support

Our live chat agents provide real-time assistance to your website visitors, answering questions instantly and guiding them through the purchase process to increase conversions and customer satisfaction.

  • Instant customer assistance
  • Pre-sales questions and support
  • Shopping cart assistance
  • Multi-channel integration
OktaCRM live chat support team providing real-time assistance